MIKE FLORENCE
FINANCIAL CRIME / AI / ADVISORY
THE NEXT OPERATING MODEL FOR FINANCIAL CRIME

Financial crime
compliance is changing.

AI is changing the economics of compliance. Fintech is changing the perimeter. Regulators are changing the expectations.

Your operating model should change too.

MARKET SIGNAL LIVE
AI + AUTOMATION
94
REGULATORY COMPLEXITY
87
FINTECH CONVERGENCE
82
LEGACY MODEL FIT
31
SCROLL TO EXPLORE
01 / THE SHIFT

The legacy FCC model
was built for a different era.

More rules created more people. More alerts created more queues. More technology created more fragmentation.

That model is reaching its limit.

01 LEGACY

Labor scales with complexity.

Growth means larger teams, more handoffs, more consultants, and more operational friction.

MANUAL REVIEW PERIODIC TESTING SILOED TECHNOLOGY HEADCOUNT-DRIVEN SCALE
EFFICIENCY LOW
02 NOW

Technology augments the model.

Automation reduces friction, but most institutions are still layering new technology onto legacy processes.

AUTOMATION DATA ENRICHMENT MODEL VALIDATION CONTINUOUS ASSURANCE
EFFICIENCY IMPROVING
03 NEXT

The operating model changes.

AI-native workflows move institutions from labor-heavy compliance toward intelligent, adaptive, outcome-driven systems.

AGENTIC WORKFLOWS FRACTIONAL EXPERTISE EMBEDDED CONTROLS OUTCOME-BASED SERVICES
EFFICIENCY STRUCTURAL
THE QUESTION

Are you improving the old model — or building the next one?

02 / EXPERIENCE

I’ve seen the model
from almost every seat.

Big Four. Bank operator. Practice builder. Board-appointed BSA leadership. Enforcement remediation. Fintech. Technology. Transformation.

0+
YEARS IN FINANCIAL CRIME
0+
CLIENTS ADVISED
0+
ENFORCEMENT MATTERS
BIG 4
CONSULTING + OPERATING EXPERIENCE
THE DIFFERENCE

I don’t look at FCC as a collection of isolated controls. I look at the entire operating system.

01

Operator

Building, fixing and running programs under real regulatory, operational and commercial pressure.

02

Advisor

Translating regulatory expectations into practical operating models, remediation plans and transformation strategies.

03

Builder

Creating practices, teams, technology-enabled solutions and scalable ways to deliver financial crime capabilities.

04

Translator

Connecting boards, regulators, compliance teams, technologists, fintechs and commercial leaders around the same problem.

03 / HOW I HELP

Different problems.
Different operating modes.

Sometimes the need is leadership. Sometimes transformation. Sometimes independent challenge. Sometimes the answer is to build something that does not exist yet.

Step into the seat when the stakes are high.

Interim BSA/AML leadership, regulatory response, board engagement, program stabilization and executive support during periods of transition, scrutiny or transformation.

INTERIM BSA OFFICER REGULATORY RESPONSE BOARD ENGAGEMENT PROGRAM STABILIZATION EXECUTIVE ADVISORY
Fix the problem without rebuilding the bureaucracy.

Redesign FCC programs around better data, clearer accountability, smarter workflows and scalable controls. The goal is not simply remediation. It is a better operating model when the remediation ends.

CONSENT ORDER REMEDIATION TARGET OPERATING MODEL BAAS / FINTECH OVERSIGHT PROCESS REDESIGN AI ENABLEMENT
Independent challenge that understands the business.

Assess whether programs, models, technology and controls actually work as intended — and whether they will withstand regulatory, audit and board scrutiny.

MODEL VALIDATION RISK ASSESSMENTS PROGRAM EFFECTIVENESS VENDOR DILIGENCE CONTROL TESTING
Build the capability the old model cannot deliver.

Design new FCC capabilities, technology-enabled offerings, managed-service concepts and partnership models that turn compliance from a cost center into a more scalable system.

NEW PRODUCT DESIGN TECHNOLOGY STRATEGY MANAGED SERVICES PARTNERSHIPS FRACTIONAL EXPERTISE
THE POINT

The answer is rarely another deck.
It is usually a better operating decision.

04 / SELECTED PROBLEMS

The work usually starts
when something important is moving.

Regulatory pressure. Growth. Leadership transition. Technology change. A program that works on paper but not in practice.

01 REGULATORY REMEDIATION

The regulator
is already in the room.

Turn findings into a disciplined remediation program while building the operating model that needs to exist after the issue is closed.

FINDING REMEDIATION SUSTAINABILITY
03 LEADERSHIP GAP

There is no room
for a learning curve.

Step into the leadership seat, stabilize the program and create continuity while the organization determines the longer-term answer.

GAP STABILIZE TRANSITION
04 TECHNOLOGY MODERNIZATION

Too much technology.
Not enough architecture.

Rationalize tools, vendors, models and workflows around a clearer FCC architecture and a measurable operating objective.

TOOLS ARCHITECTURE OUTCOME
05 AI-NATIVE FCC

AI should change
more than the workflow.

The bigger opportunity is to rethink where expertise sits, what work stays human, how assurance changes and how the economics of financial crime compliance evolve.

HUMAN + AI + CONTROL = NEXT MODEL
WHERE I FIT

Usually somewhere between the strategy, the regulator and the people who actually have to make it work.

05 / POINT OF VIEW

The next FCC model
is already taking shape.

A few ideas I keep coming back to — on AI, operating models, fintech, managed services and the economics of compliance.

01 AI + OPERATING MODEL

AI should reduce more than workload. It should change the shape of the function.

If every AI initiative simply makes the existing process faster, the institution may be automating yesterday's operating model. The bigger opportunity is to redesign where judgment, expertise and assurance actually sit.

02 BAAS + FINTECH

The compliance perimeter no longer ends at the bank.

Banks, fintechs, vendors and platforms increasingly operate as one risk ecosystem. Oversight models built around traditional vendor management alone are not enough.

03 MANAGED SERVICES

The consulting model is changing too.

Institutions do not always need another large project team. Increasingly, they need access to specialized capability, technology and judgment on a fractional or outcome-based basis.

04 REGULATORY REMEDIATION

Closing the finding is not the same thing as fixing the program.

The strongest remediation efforts use regulatory pressure to improve the underlying operating model, not simply to produce enough documentation to close an issue.

05 TECHNOLOGY

More tools do not automatically create a better architecture.

The question is not which technology is newest. It is whether the technology stack reduces friction, improves decision quality and creates a more defensible control environment.

06 / ASK MIKE AI
AI-ASSISTED / FCC FOCUSED

Don’t browse the site.
Ask it a question.

Explore how I think about financial crime, regulatory remediation, AI, fintech, operating models and transformation.

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DEMO INTERFACE / LIVE AI CONNECTION COMING NEXT
07 / START A CONVERSATION

Complex problem?
Good.

If the problem sits somewhere between financial crime, regulatory pressure, technology, operating model or growth, I’m probably interested.

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